UAE E-Invoicing Blog & Guides

Yes, if your business is VAT-registered in the UAE. The UAE Federal Tax Authority (FTA) is rolling out the Peppol e-invoicing mandate in phases. VAT-registered businesses must submit invoices electronically through an Accredited Service Provider (ASP) using the Peppol PINT-AE format. Check the FTA website for your specific phase rollout date.

An ASP (Accredited Service Provider) is an FTA-approved company that receives your e-invoices and forwards them to the Peppol network. Yes, you need one — you cannot submit invoices to the FTA directly. InvoiceUAE connects to your chosen ASP automatically. We support all UAE FTA-approved ASPs.

Yes! InvoiceUAE is specifically built for QuickBooks Online Global — the version most UAE businesses use. We connect via QBO's OAuth 2.0 API to your existing QBO account, sync your invoices automatically, and handle all the UAE-specific enrichment fields that QBO doesn't support natively.

TRN stands for Tax Registration Number — a 15-digit number issued by the UAE FTA to VAT-registered businesses. For B2B invoices, your customer's TRN must be included in the invoice XML. Without it, your ASP will reject the invoice. Infotree's Customer Master helps you store and validate TRNs for all your customers before submission.

Infotree shows you the exact rejection reason code from the ASP, highlights which field caused the rejection, and lets you fix and resubmit in one click. Common reasons: missing TRN, incorrect emirate code, missing supply type, or invalid date format. We also send email and WhatsApp alerts so you know immediately.

Most businesses are fully set up in under 15 minutes: Register (2 min) → Connect QBO via OAuth (2 min) → First sync pulls all invoices automatically (1-3 min) → Enrich customers with TRN and address (5-10 min) → Submit your first invoice. Our onboarding wizard guides you through every step.

Your QBO OAuth tokens are encrypted with AES-256-CBC before being stored. No Infotree employee can read your invoices without being explicitly granted access by your account admin. All access is logged with timestamps and IP addresses. You can revoke QBO access at any time. We are also compliant with UAE PDPL data protection requirements.

Yes. Credit notes (Peppol type 381) are fully supported. They sync automatically from your QBO credit memos, can be enriched with UAE compliance fields, and submitted to your ASP. Credit notes are also included in the VAT Return pre-fill calculation to give you accurate net output VAT figures.

Onboarding is sales-assisted — book a demo and our team will walk you through the full platform: QBO connection, invoice sync, XML generation, ASP submission, customer enrichment, reports, and hands-on setup support, then help you pick the plan that fits your invoice volume.

Yes. Business plan allows 3 users, Enterprise allows 10. Each user has a role (Admin or User) and the admin controls exactly what each person can do — view invoices, enrich, export, submit, etc. You can also add more users individually as needed from your plan settings.